Privacy Policy

Last Updated: September 6, 2024

At Deposit Heroes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our software as a service (SaaS) platform, website, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve the Service, including:

Personal Information: When you register or interact with the Service, we may collect personal information such as your name, email address, phone number, payment information, and any other details you provide.

Account Data: Information related to your use of the Service, such as username, password, account settings, and communications with us.

Usage Data: We collect information about how you interact with the Service, including your IP address, browser type, operating system, device information, and pages visited.

Transactional Data: Information about the services you request or transactions you complete, including case information and payment details.

Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on the Service and store certain information. You can set your browser to refuse cookies, but some features of the Service may not function properly.

2. How We Use Your Information

We may use the information we collect for the following purposes:

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your data with third-party vendors and service providers who assist us in providing the Service, such as payment processors, hosting services, and analytics providers.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Legal Requirements: We may disclose your information when required by law or to comply with legal processes, protect our rights, or prevent fraud or other illegal activities.

Third-Party Analytics: We may allow third-party analytics services to track and report on user activity within the Service. These third parties may use cookies and other tracking technologies to collect data about your use of the Service.

4. Data Retention

We retain your data for as long as necessary to provide the Service or fulfill the purposes outlined in this Privacy Policy. Additionally, we reserve the right to retain your data indefinitely, even after you stop using the Service. If you wish to delete or modify your information, you may contact us at support@depositheroes.com, though we reserve the right to retain necessary data for compliance with legal obligations and legitimate business purposes.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Data Rights

Depending on your location, you may have certain rights related to your personal information, including:

To exercise these rights, contact us at support@depositheroes.com. We will respond to your request in accordance with applicable laws.

7. International Data Transfers

If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions. By using the Service, you consent to these transfers and the processing of your information in accordance with this Privacy Policy.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on the Service and updating the "Last Updated" date at the top of this page. Continued use of the Service after any changes to the Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Deposit Heroes
936 SW 1st Ave, Suite 1050
Miami, FL 33130
Email: support@depositheroes.com

11. Florida Privacy Rights

Florida law permits residents of Florida to request certain details about our disclosure of personal information to third parties for their direct marketing purposes. If you are a Florida resident and would like to make such a request, please contact us at the contact information provided above.

12. Do Not Track Signals

Florida law requires us to inform you how we respond to web browser Do Not Track (DNT) signals. As there is no industry or legal standard for recognizing or honoring DNT signals, we do not currently respond to DNT signals.

By using Deposit Heroes, you acknowledge that you have read, understood, and agree to this Privacy Policy.